Privacy policy

Personal data that you communicate to us via the HJELLE website is collected, stored, used and processed by LK Hjelle Møbelfabrikk AS, Vikøyra Industriområde 3, 6230 Sykkylven, Norway.

 

About our privacy policy

This privacy policy sets out how we use and protect any information that you provide us when you use this website. We are committed to ensure that your privacy is protected. Should we ask you to provide certain information for identification purposes when using this website, you can be assured that it will only be used in accordance with our privacy statement. We only record the data that we need in order to improve on our offer to you or to be able to fulfil your order.

 

Protection of private information

HJELLE is is committed to ensure that your privacy is protected. HJELLE do not sell, share or transfer your personal information to any outside parties other than our third party processors.

We use personal data to process orders, for the delivery of goods, to inform you about our products and offers, to improve our products, communications channels and internal procedures and to protect against the misuse of our website.

For the sole purpose of operating our business, suppliers or third party processors (such as credit card companies, customer service providers and shipping companies) may process your information, but only to the extent that it is needed to assist the HJELLE business.

 

What we collect

In order to be able to get in touch with you, to process your orders, to understand your needs and provide you with a better service, we may collect the following information:

> your name

> your contact information including e-mail address

> demographic information such as postcode, preferences and interests

> other information relevant to customer surveys, competitions and/or offers

We also need your personal information such as billing address and credit card details to handle your order on our website. This information will only be used for your purchase.

 

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

 

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information that you provide whilst visiting such sites and this privacy statement does not govern such sites. You should exercise caution and look at the privacy statement applicable to the website in question.

 

Cookies

LK Hjelle collects information about your activities on www.hjelle.no, for example by using cookies. A cookie is a small data file placed on your computer’s hard drive containing information about which parts of our website you have visited. They store information that you have already communicated to us anonymously.

We use cookies to personalise your online experience and to collect statistical data for the purpose of improving the buying experience on the website.

You can block cookies on your browser’s Internet options. If you do not wish to use cookies when visiting our online store this may affect your shopping experience, as we among other things use cookies to keep your shopping cart updated. The use of cookies is also necessary if you want to be able to place an order.

LK Hjelle uses cookies for the following primary purposes: functionality, web statistics, sales and advertising. This because we need to ensure that our online store is functioning as intended which among other things includes that you are able to add items to your shopping cart, place an order, etc. We do not store any personal information and the cookies expire once you have closed your browser.

We use the following cookies:

> Google Analytics

> WooCommerce (woocommerce_cart_hash, woocommerce_items_in_cart and wp_woocommerce_session_)

Google Analytics: These cookies collect web statistics so that we for example can see which pages are visited, where the traffic comes from, etc. We use the information to measure and improve the user experience on our website and to follow up on sales and ad campaigns.

WooCommerce: The first two cookies (woocommerce_cart_hash and woocommerce_items_in_cart) contain information about the cart as a whole and helps us know when the cart data changes. The final cookie (wp_woocommerce_session_) contains a unique code for each customer so that it knows where to find the cart data in the database for each customer. No personal information is stored within these cookies.